Freephone, Lo-call, National and Premium Numbers

This range of services help you effectively monitor your marketing campaigns and  through our billing you can even identify when most calls are received by date/time. Routing plans enable you to direct your calls to different destinations, based on dates or time of day, to match your available staffing levels.

Freephone numbers allow your respondents to call in at no cost to themselves, which can increase the number of responses you receive to your advertisements. The costs of the calls are charged to your account at competitive rates, based on call volumes.

Lo-call numbers provide your respondents a number to call that will cost them the same as a local call, from any UK destination. The remainder of the call cost is charged to your organisation.  This can increase the number of respondents from outside your local area.

National numbers provide you with the opportunity to earn money from the calls you receive. The respondents pay a slightly higher price for calls to your organisation and you receive a generous rebate for each call received.

Premium numbers offer a range of numbers, with a range of associated call charges for the respondents, starting from just 20p* per minute.  The rebate your organisation receives depends on the chosen number and can be up to 90p*per minute.  This is often used as a mechanism to make competitions pay for themselves.

For a quotation or to select from our extensive range of very desirable numbers, contact us now.

www.fcs.org.uk
view our codes of practice here

Link directly to Ofcom the independent regulator and competition authority for the UK communications industries